Security
Enterprise-Grade Protection
Resident-facing AI carries your brand and your residents' data. Here's how we keep both safe.
Encrypted end to end
Every request runs over TLS and everything at rest is encrypted with AES-256, on infrastructure we monitor around the clock.
Least-privilege access
Access is scoped to the buildings a person actually works on, so a site manager never sees another property's residents. Every entry is logged and reviewable.
No model training
Your conversations, documents, and resident data are never used to train a model for anyone but you. Nothing you upload improves someone else's agent.
You own your data
All prospect and conversational data belongs to you. Export it in full whenever you want, and it is never sold, brokered, or shared with a third party.
Evaluated on every message
A seven-step evaluation pipeline runs on every message before it reaches a resident, and a regression suite runs on every code change so agent behaviour doesn't drift.
Humans in the loop
When confidence drops or a conversation turns sensitive, the agent stops and escalates to your team with the full thread attached, rather than guessing.