How Tribe used AI at PVII to reduce their vacancy

“I have used RentSimple extensively, and it has fundamentally changed how I approach leasing.

The platform significantly improved leasing efficiency. With RentSimple in place, my building manager was able to place substantially more tenants in a much shorter period of time compared to our previous process. The system streamlined communication, screening, and follow-ups, dramatically reducing the time spent on routine leasing tasks.

We started with a pilot in a large complex with two apartment towers and multiple rows of townhomes. Within the first three months, occupancy increased from 92% to 100%, with minimal to no intervention on responses to ads. Prospective tenants simply showed up to pre-scheduled showings, and the building manager took it from there. The system eliminated much of the tire kicking and automated or low-quality inquiries that typically waste significant time.

Beyond leasing results, the biggest impact was on productivity. RentSimple saved my building manager countless hours, allowing them to focus on other critical responsibilities such as maintenance coordination and tenant requests. For the first time in a long while, we were able to manage a high volume of move-outs without experiencing prolonged vacancy or operational strain.

I have also worked with other AI leasing platforms in the market, but the hands-on approach and customer service from Camus and Ben truly stand out. Unlike other solutions I have tried, their team stayed engaged beyond implementation, ensuring the system actually delivered practical results in a real leasing environment. Their involvement made onboarding smooth, customization practical, and the system genuinely useful on an ongoing basis.

I am now working with RentSimple on a broader rollout across many of our other buildings. We are optimistic about a future where vacancy does not become an overwhelming issue, even in the tough current market conditions on Vancouver Island and in Greater Vancouver.

Overall, RentSimple has meaningfully improved both occupancy outcomes and day-to-day operations. I would strongly recommend it to any owner or property management team looking to modernize and scale their leasing process.”